Your privacy matters to us. This Privacy Policy explains exactly what personal data phdream.vip collects, why we collect it, how we use and protect it, and what rights you have under Philippine data privacy law. Please read it carefully before using the platform.
Six principles that define how phdream.vip handles your personal information.
phdream.vip complies fully with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your personal data is processed lawfully, fairly, and transparently — always with a legitimate purpose.
phdream.vip collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake or sell it to advertisers.
All data transmitted between your device and phdream.vip is protected by industry-standard 256-bit SSL/TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using strong encryption protocols.
Under the Data Privacy Act of 2012, you have the right to access, correct, delete, and port your personal data. You may also object to certain types of processing. phdream.vip will respond to all data subject requests within the timeframes required by law.
phdream.vip does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers (payment processors, KYC providers, regulatory bodies) strictly as required to operate the platform.
phdream.vip retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulations. When data is no longer needed, it is securely deleted or anonymised.
Summary: phdream.vip is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This Privacy Policy describes our practices in plain, readable language. The full legal text follows in the sections below. By using phdream.vip, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy ("Policy") describes how phdream.vip ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the phdream.vip website and its associated services, including online casino games, sports betting, live dealer tables, bingo, promotional offers, and customer support.
phdream.vip operates in the Philippines and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). We are also subject to applicable anti-money laundering regulations administered by the Anti-Money Laundering Council (AMLC) and gaming regulations overseen by the Philippine Amusement and Gaming Corporation (PAGCOR), both of which impose specific data processing obligations on us.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, which are incorporated by reference. If you have any questions about how we handle your personal data, please refer to Section 14 for our contact details.
For the purposes of the Data Privacy Act of 2012, phdream.vip is the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable Philippine data privacy law.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and serving as the primary point of contact for data subject requests and NPC inquiries. The DPO's contact details are provided in Section 14 of this Policy.
Our Data Protection Officer can be reached at [email protected]. All data subject requests, privacy concerns, and data breach notifications should be directed to this address. We aim to acknowledge all requests within five (5) business days.
phdream.vip collects the following categories of personal data, depending on how you interact with the Platform:
| Data Category | Examples | Required? |
|---|---|---|
| Registration Data | Name, email, date of birth, address | Mandatory |
| KYC / Identity Data | Government ID, selfie, proof of address | Mandatory for withdrawals |
| Financial Data | GCash number, bank account, transaction history | Mandatory for transactions |
| Technical Data | IP address, device info, session logs | Automatic / Optional opt-out |
| Communications Data | Chat logs, emails, feedback | When you contact us |
phdream.vip collects personal data through the following means:
phdream.vip uses your personal data for the following purposes:
To create and manage your phdream.vip account, verify your identity and age (21+), process deposits and withdrawals, provide access to games and promotions, and deliver customer support.
To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), PAGCOR licensing requirements, and any other applicable regulations. This includes conducting KYC checks, monitoring transactions for suspicious activity, and reporting to AMLC where required.
To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, underage gambling, and other prohibited conduct. This includes automated monitoring of account activity and transaction patterns.
To monitor player behaviour for signs of problem gambling, enforce self-exclusion requests, apply deposit and session limits, and comply with PAGCOR's responsible gaming requirements. phdream.vip takes its responsible gaming obligations seriously — if you need support, visit our Responsible Gaming page.
To send you promotional offers, bonus notifications, and platform updates via email or SMS, where you have provided your consent to receive such communications. You may withdraw your marketing consent at any time by contacting our support team or using the unsubscribe link in any marketing email.
To analyse usage patterns, conduct A/B testing, improve game performance, and enhance the overall user experience on phdream.vip. This processing is carried out using aggregated or anonymised data wherever possible.
Under the Data Privacy Act of 2012, phdream.vip processes your personal data on the following legal bases:
phdream.vip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly as necessary:
GCash, PayMaya/Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and other payment processors receive the minimum data necessary to process your deposits and withdrawals. These providers are bound by their own data protection obligations under Philippine law.
Third-party KYC and identity verification providers process your identity documents and biometric data on our behalf to verify your identity and age. These providers act as Personal Information Processors (PIPs) under our instruction and are contractually bound to process data only for the purposes we specify.
PAGCOR, AMLC, the National Privacy Commission, and other Philippine government agencies may receive your data where we are legally required to disclose it. We will always seek to limit such disclosures to the minimum required by law.
Cloud hosting providers, cybersecurity firms, and analytics platforms may process technical and usage data on our behalf to support the operation and improvement of the Platform. All such providers are vetted for data security compliance and are bound by data processing agreements.
Cross-Border Transfers: Where personal data is transferred outside the Philippines (for example, to cloud infrastructure providers), phdream.vip ensures that appropriate safeguards are in place in accordance with NPC guidelines, including contractual clauses that provide equivalent data protection standards.
phdream.vip uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage, and support security functions. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair the functionality of the Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
phdream.vip retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and registration data | Duration of account + 5 years after closure | PAGCOR / AMLC requirements |
| KYC / identity documents | Duration of account + 5 years after closure | AMLC Act (RA 9160, as amended) |
| Financial transaction records | 5 years from transaction date | AMLC Act / Tax regulations |
| Customer support communications | 3 years from last interaction | Legitimate interests / legal claims |
| Technical / usage logs | 12 months from collection | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / legal compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data must be retained for legal proceedings or regulatory investigations, it will be retained until those proceedings are concluded.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phdream.vip:
To exercise any of your data subject rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.
phdream.vip implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While we take all reasonable steps to protect your personal data, no system is completely immune to security risks. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
Strictly 21+ Only: phdream.vip is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. In accordance with Philippine gaming law, access to the Platform is restricted to persons aged 21 and above. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on phdream.vip, please contact us immediately at [email protected] so that we can take prompt action.
phdream.vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email and/or by posting a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy.
If any amendment materially affects your rights or the way we process your personal data in a manner that requires your consent, we will seek your explicit consent before the new processing begins.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way phdream.vip handles your personal data, please contact our Data Protection Officer:
Data Protection Officer — phdream.vip
Email: [email protected]
General Support: [email protected]
Response Time: We aim to acknowledge all data subject requests within 5 business days and resolve them within 15 business days.
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page or contact our support team via live chat for immediate assistance.
Now that you know how phdream.vip protects your privacy, you can play with confidence. 500+ games, GCash deposits from ₱100, live dealer tables, and a platform built for Filipino players. For players 21 and above only.
21+ Only. Gambling is addictive. Know when to stop. Use our Responsible Gaming tools to stay in control.